Understanding and Managing Distressed & Challenging Behaviours
All behaviour is a form of communication and some people with a dementia may communicate through aggressive or agitated behaviour. As a healthcare professional, it is important you can understand the emotions behind these behaviours and analyse the persons needs while maintaining their dignity and self-esteem.
This online course will take you through the common signs, causes and reasons behind it and present practical, real-world techniques to manage and deescalate situations for the well-being of patient and other residents.
- When? Online course, you can begin whenever you want
- Who? Nurses, Care Assistants, or any healthcare staff