All behaviour is a form of communication and some people with a dementia may communicate through aggressive or agitated behaviour.  As a healthcare professional, it is important you can understand the emotions behind these behaviours and analyse the persons needs while maintaining their dignity and self-esteem.

This online course will take you through the common signs, causes and reasons behind it and present practical, real-world techniques to manage and deescalate  situations for the  well-being of patient and other residents.

• When? Online course, you can begin whenever you want
• Who? Nurses, Care Assistants,  or any healthcare staff