Crowning the Customer and Upselling

Our Upselling course will help you become more confident in up-selling. Our 1-day course has been designed to give you the skills needed to make the most of each interaction with their clients by identifying up-selling opportunities to sell more products/services with confidence, while still providing a high standard customer care.

Designed specifically with Retail and Hospitality businesses by retail and hospitality experts, our course aims to enable staff of all levels to navigate the complete customer journey to create an exceptional , memorable customer experience while increasing revenue for the business.